Building the systems modern EMS runs on.

Justin Pritchard, BS

Founder & Principal, Aegis Community Solutions LLC

Justin Pritchard ("JP") is a North Carolina–licensed paramedic and strategic advisor specializing in the design and implementation of community paramedicine and Mobile Integrated Healthcare programs. He holds a Bachelor of Science in Emergency Medical Care, summa cum laude, from Western Carolina University, and completed his first year of Master of Public Health study at UNC-Chapel Hill's Gillings School of Global Public Health (Leadership in Practice) before pausing to build ACS. He brings more than thirteen years of frontline EMS experience, the last four dedicated to community paramedicine practice.

That practice is hands-on: as a community paramedic with Buncombe County EMS, his work spans post-overdose response, medication-assisted treatment in partnership with regional providers, street outreach, and crisis-intervention-trained response — the ground where community paramedicine succeeds or fails. He spent seven years as an EMS instructor in the Emergency Services Division at Asheville-Buncombe Technical Community College, teaching continuing education for area fire departments and across the college's Woodfin, Madison, and main campuses — and, on occasion, within its paramedic curriculum program. He has presented on community paramedicine and medication-assisted treatment at the NC Association of EMS Administrators Winter Symposium, the NAMIHP Spring Conference, and the NC EMS Expo.

His work centers on transforming traditional response-based models into proactive, community-centered frameworks that improve outcomes while strengthening operational sustainability — spanning program architecture, workflow optimization, training integration, interagency coordination, and long-term strategic planning. The same field-tested perspective drives the ACS platform family: software built by someone who works the job it serves.

Justin believes community paramedicine represents not a pilot initiative, but a structural advancement in modern emergency services — one that reduces avoidable utilization, enhances continuity of care, and positions EMS as a critical driver of community health.

Federal & Specialized Training

Residential training across most of the National Domestic Preparedness Consortium's member schools — the remainder completed through their online programs — in MCI, CBRNE, and hazardous-materials response, alongside NC EMS leadership coursework:

• Center for Domestic Preparedness (CDP) — DHS/FEMA, Anniston, Alabama
• USAMRIID — U.S. Army Medical Research Institute of Infectious Diseases
• USAMRICD — U.S. Army Medical Research Institute of Chemical Defense
• CTOS — Nevada National Security Site — radiological & nuclear emergency response
• New Mexico Tech — Emergency Medical Response Training Center
• National Fire Academy — ALS Response to Hazmat Incidents
• Advanced Hazmat Life Support (AHLS) — instructor course completed, University of Arizona
• NC EMS Officer I & II — leadership and safety coursework
• Prior specialized-response experience — supported regional hazmat and emergency-response operations in western NC (RRT-6 region); oversaw a state medical assistance (SMAT) mass-casualty ambulance bus, maintaining it in a ready state as a state resource, helping develop and review its operating guidelines — including drafting official SOGs — and mapping WNC hospital facilities across the MATRAC region; responded to regional incidents and supported large municipal-level training drills